ITI Second Year Employability Skills MOCK TEST - 3

1. Ranjana works at a restaurant. How can Ranjana use design thinking to improve the restaurant’s menu?

By copying other restaurants.

By talking to the customers,
understanding their preferences, making changes to the menu and asking for feed- back

By randomly
selecting new dishes to add.

By guessing what customers want.

2. Ravi and his team are deciding on a new machine for the factory. How should they make the final choice?

Choose the first machine they see

Look at all the details, think carefully about their needs & budget and then make the choice

Choose the cheapest machine available

Ravi should pick the machine he likes

3. Why is it important to think of new ways to solve problems?

New ideas can make work easier or faster.

To waste time

It is unnecessary to try new things.

It is fun to try new things.

4. How does Design Thinking help solve problems?

By following a strict process

By guessing solutions randomly

By trusting on personal assumptions

By understand- ing what people need and im- proving solutions

5. Why is it important to have a business plan before starting a business?

All of these

To attract investors and get a loan

To identify potential challenges and risks

To outline goals and set clear direction for growth

6. When thinking of new ideas, why is it important to share ideas with others, even if they are not perfect?

To make others feel included.

To impress others.

To show off your knowledge.

Talking can help make ideas better.

7. Sameera is trying to make a better school bag using Design Thinking. What would be her next step after understanding what students need in a bag?

Plan different bag designs

Ask students to test the bags

Choose the colour of the bag

Choose the material for the bag

8. Imli makes soaps and sells from her home. She wants to grow her business. What should she do?

Only sell to her neighbors

Keep doing
the same thing without any changes

Talk to shopkeepers and build connections with them.

Wait for an opportunity to grow the business

9. You are making a new language learning app. Why should you let some people try it before it’s done?

To see how people use it and make it better.

To show people how good you are at making apps.

To get appreciation.

Because it’s fun to watch others try your app.

10. Shreeja made a new bag design and showed it to 5 different people for feedback. Why is it
important to listen to different users and not just one?

Because it’s fun

To get a lot of appreciation for her work

To get a lot of ideas

To understand the common problems from different users

11. When presenting your business plan to a potential investor, you should be clear about

Initial investment required and breakdown of the costs

Expected customer count

Potential earnings

All of these

12. Raj works as a factory manager. He has a big order to deliver but there aren’t enough workers. What should Raj do?

Cancel the orders

Request workers to work extra hours

Stop working

Ignore the problem

13. Ravi wants to make a new chair for his school using Design Thinking. What should he do first?

Plan how to make the chair

Test different chair designs

Choose the colour of the chair

Listen to what students want in a chair

14. What are some resource related problems in a workplace?

Shortage of Materials

Not Enough Space

All of these

Machine Problems

15. Imagine you’re presenting your business plan to potential investors. Why is it important to actively listen to their questions and provide thoughtful answers?

To show off your expertise

To avoid eye contact

To understand the concerns of the investors and build their confidence in your plan

None of these

16. When presenting your business plan, what should you do to engage and connect with the audience?

Practice until you can confidently present your plan

Repeat yourself multiple times

Avoid eye contact with the audience

Share a story or an experience that shaped your idea

17. If more workers know how to work, what will happen?

Less work gets done

Confusion

More work gets done

Loss for the company

18. When presenting your business plan, what can you do to help audience understand and believe in your product/service?

Repeat yourself multiple times

Tell a joke

Share overall business costs

Give demo of the product/ service

19. Mehul is making a plan for his business. Which of the following is NOT included in a business plan?

Startup costs

Business idea

Future growth strategies

Personal interests and hobbies

20. Venu does not know how to use the new machine. What should he do?

Leave the job.

Stay silent till someone teaches him.

Take a break and do it later.

Ask for help and learn how to use the machine

21. Imagine you are starting a bakery business. What would you focus on first in your business plan?

Calculating how much
money you need to start the business

Planning how to advertise the
bakery on social media

Figuring out how the business will grow

Selecting a catchy name for the bakery

22. Rohan has come up with an idea to improve his work using Design Thinking. What must he do next?

Think of another idea

Write down his idea and keep it safe

Apply and test if it works

Tell everyone about it

23. Maya needs funding for her small business. What can she do to find a suitable investor?

Attend networking events to meet suitable investors.

Send her business plan to every investor she finds online.

Send her business plan to her friends and ask them to send it to investors they may know.

Wait for the suitable investor to find her

24. What does it mean to think like a business person?

Seeing problems as things to fix

Being scared to try new things

Only thinking about money

Not liking change

25. Imagine you are setting up a mobile repair shop. Which of the following is the most important for its success?

Offering repair services at a higher price

Putting up flyers in the neigh- bourhood

Picking the right shop name

Setting up the shop in a busy area

26. What should you do before making a choice at work?

Take time to think and then choose

Look at all the details

All of these

Listen to others’ ideas and ask questions

27. Your community wants to reduce plastic waste. How can you use Design Thinking to find new ideas to solve this problem?

Blame others for the plastic waste issue.

Ignore the problem because it’s too
difficult to solve.

Make more things with plastic because they’re easy to use.

Work together with shops and people nearby to find ways to use less plastic.

28. An entrepreneurial mindset means to:

Try different ways to solve problems

Identify opportunities and use them for your benefit

Achieve your goal, without giving up

All of these

29. What are the different steps in Design Thinking?

Imagine, Decide, Create and Try

Listen, Choose, Plan, Try, Ask

Try, Create and Decide

Imagine, Plan and Try

30. If your coworkers don’t agree with your project idea, what’s a good way to handle it with an entrepreneurial mindset?

Ask for feedback and make your idea better with their help

Stop talking about it

Stick to your idea without listening to others

Give up on your idea

31. If you face a problem in your community, which of the following entrepreneurial mindset traits would be most helpful?

Waiting until everything is perfect to do something

Taking action to solve the problem

Ignoring the problem and hoping it goes away

Blaming others for the problem

32. Anita is going to the bank today to ask for a loan. She has prepared a business plan. Which of the following will make her business plan strong?

Challenges her business might face along with solutions for them

Have only the idea and name of her business

Total cost of starting
her business without any details

None of these

33. What are some people related problems in a workplace?

Communication problems

All of these

Not enough workers

Workers don’t know the tasks

34. In a manufacturing unit, the packaging process is taking longer than usual, causing delays in shipments. What should the workers do?

Think of different ways to pack faster

Complain to the management

Ignore the problem

Continue packaging the same way

35. If your first design doesn’t work, what should you do?

None of these

Ask for feedback and try to improve

Make something else

Give up on it

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