1. Different people work together on the same task is called        

2. James had to meet his team members Suraj, Reena and Nagma on Friday. James called Suraj and Reena. But he did not inform Nagma. This is an example of                   

3. Seetha is speaking to her customers to understand how to impreove her business. What type of ommunication is this?

4. Forms of verbal communication       .

5. Kishore’s manager gave him positive and negative feedback. Kishore is feeling confused. What should he do next?

6. Exchange of ideas happen through             .

7. Conflict usually creates         

8. Vishu has to send some secret, official documents to his manager. How should he not send it?

9. You can speak to your friend

10. Surya and his team of 10 members are in a meeting. Surya is speaking in Hindi. 6 members in his team understand Hindi. 4 members do not understand Hindi. What should Surya not do?

11. “Reg” in the letter means       .

12. During Criticism we must remain              and            to the person

13. Which is not a type of communication?

14. You are scared to communicate with others. What are some ways to solve this problem?

15. Tina and Lyra’s team are working together to finish the school painting project. What should both the teams do to finish the project?

16. Rita talks to her customers. But she is unable to understand what they say. What should she do?

17. Distance between yourself and the other person is called                 .

18. Samuel meets his co-worker Jerry everyday in office. When we are with a co-worker, we should not stand or sit                    to him

19. Sharing will help everyone feel involved and           .

20. If a person recieves harsh, unfair and very negative criticism, they feel very unhappy. What type of criticism is this?

21. Effective communication needs to be

22. A formal letter can be used for                      purposes.

23. Shouting shows we are angry. Talking very slowly shows we are tired or sleepy. What part of non- verbal communication helps us understand this?

24. Clear communication leads to           .

25. Which among these is not a type of communication?

26. We start communicating when we are
                       

27. Shwetha and Rakshit are coworkers. They are angry with each other because they have not completed a project propely. Which is a good way to resolve such conflicts in the workplace?

28. Argument or disagreement between two groups of people is called                   

29. We can share our thoughts, ideas and feelings through         .

30. The way we sit, our facial expression and body language show                      communication.

31. Negative comments made about our action or performance is called           .

32. Letter is a form of                    communication

33. The concept of          best describes importance of teamwork.

34. Tom received a letter, but it did not have any details of who sent it. The letter was missing the
                         address.

35. Formal communication is used at         .

36. Satish always argues with his manager when his manager gives him feedback. What do you do Satish would do?

37. You are unable to share your message properly in an email. Which skill should you improve?

38. Vinod met his new manager at his workplace. He had to              himself first.

39. Sam wanted to apply for a job. He thought of writing a cover letter to the company. But his friend suggested to attach                with the cover letter.

40. At workplace, communication must follow the
            .

41. Cherry is going for an interview. What should she not do?

42. Conflict in workplace affects         .

43. Ram, Vinay and Sandeep are working as a team to finish the geography project. Vinay is sharing his thoughts. What are Vinay and Sandeep supposed to do?

44. Whenever we are communicating we have to be dressed appropriately, maintain our body language and maintain         .

45. Organizations communicate mainly through           .

46. Priya recieved costructive (helpful) criticism from her manager about her latest project. What should she do?

47. Verbal communication is the use of           .

48. Which is not a type of non-verbal communication
?

49. Raj and Tej talk to each other only on the phone. What type of communication is this?

50. Nitya wanted to discuss an issue with her teammates. What type of communication is it?