1. Receiver is a person who          the call.

2. Which of these is an informal greeting?

3. Sudha said ” I feel that these lights are too bright. ” What is she communicating?

4. When you ask someone something it is       .

5. Things or activities that we enjoy are         .

6. Ravi read job description which specified “Familiarity with MS office”. Should he have a

7. Shyam and Ram applied for the same job. Shyam read Job description in detail and made note of important details. Who will know more about the company?

8. People can hear the emotions and see our facial expression when we           .

9. Formal greetings are used in           .

10. We have to            for instructions in classroom

11. Vinutha was questioned whether she has completed her degree in an interview. How should she respond stating that she has completed?

12. I adore’ phrase is used to express          of something.

13.        greetings are used while speaking to friends and family.

14. Naveen is fond of dogs, but Sheetal hates dogs. In this sentence who likes dogs?

15. Which of these should not be used to express your opinion in a group discussion?

16. Malini is attending her new school today. She introduces herself as           .

17. Phone call has        phases

18. If you work in a large & popular company, what type of information is good to share about the workplace?

19. Mahesh and his team discussed about the steps to be followed to complete the project at the earliest. He was happy with the suggestions given by his teammates and granted to follow the same. How would he convey it?

20. Ryan wants to speak to HR about his work. He should specify the name of his job, place of work and         .

21. Job title is the name of       .

22. Rai is answering a interview question about his work place. He was not happy with the current team mates. Should he specify ?

23. Harish made a call to the Senior manager in a company. How is he supposed to start the conversation.?

24. Location for the job means         .

25. When you are interested in working for a company, you will write a                letter

26. Tutor asked his student whether he knew to use Windows? How should the student answer?

27. A introduction letter is a       .

28. Which of these is not a positive word about your work?

29. Document which has details of a job is         .

30. Question always end with a         .

31. A person who makes a call                 

32. Emotions can be expressed through your       .

33. Teacher Meena advised her students to write down 2 or 3 sentences when she explains the lesson. How does it help the students?

34.       questions gives clear indications of the information the person wants to know.

35. How should Tom tell other that he prefers teacher John is better than Jack?            teacher John is a better teacher than teacher Jack.

36.          contact with the people we are speaking help us to communicate confidently.

37. A person who works with us is a         .

38. Sanju met her cousin Kheerti accidentally in a mall. How should she greet her?

39. Shilpa is applying for a job online. She sends her application by email. What is she supposed to mention in the subject line to make it easy for the employer to find her email?

40. Dislikes are things towards which we have         .

41. Listening is important to            the information given.

42. Most of the government job calls will be in        format

43. Group discussion helps us         .

44. Effective communication is to both     .

45. Latha’s uncle works in the company where she has applied for job. He gives her his employee details to her. What type of cover letter will Latha write?

46. Smith! Would you like playing cricket or football this evening? If Smith likes to play both how will he answer?            playing any of them

47. When two or more people give their thoughts and view on a topic. It is         .

48. Bindu receives a call from JJ company promoting a discount sale. She couldn’t clearly hear the details. How is she supposed to ask the person to repeat the information?

49. Rahul spends 30 minutes everyday watching news. He writes down few sentences about what is said. What is he trying to do?

50. Rita had to attend a group discussion on behalf of her company. What is she supposed to do before the meeting?