1. Bindu receives a call from JJ company promoting a discount sale. She couldn’t clearly hear the details. How is she supposed to ask the person to repeat the information?

2. Listening is important to            the information given.

3. Sudha said ” I feel that these lights are too bright. ” What is she communicating?

4. Dislikes are things towards which we have         .

5. When you ask someone something it is       .

6. Tutor asked his student whether he knew to use Windows? How should the student answer?

7. Rai is answering a interview question about his work place. He was not happy with the current team mates. Should he specify ?

8. A person who works with us is a         .

9. Effective communication is to both     .

10. Ryan wants to speak to HR about his work. He should specify the name of his job, place of work and         .

11. When you are interested in working for a company, you will write a                letter

12. Naveen is fond of dogs, but Sheetal hates dogs. In this sentence who likes dogs?

13. A person who makes a call                 

14. Group discussion helps us         .

15. Vinutha was questioned whether she has completed her degree in an interview. How should she respond stating that she has completed?

16. Which of these should not be used to express your opinion in a group discussion?

17. Sanju met her cousin Kheerti accidentally in a mall. How should she greet her?

18. Shyam and Ram applied for the same job. Shyam read Job description in detail and made note of important details. Who will know more about the company?

19. Shilpa is applying for a job online. She sends her application by email. What is she supposed to mention in the subject line to make it easy for the employer to find her email?

20. Document which has details of a job is         .

21. Which of these is an informal greeting?

22. Harish made a call to the Senior manager in a company. How is he supposed to start the conversation.?

23.          contact with the people we are speaking help us to communicate confidently.

24. Formal greetings are used in           .

25. People can hear the emotions and see our facial expression when we           .

26. Things or activities that we enjoy are         .

27. Malini is attending her new school today. She introduces herself as           .

28. Which of these is not a positive word about your work?

29. Location for the job means         .

30.        greetings are used while speaking to friends and family.

31. Latha’s uncle works in the company where she has applied for job. He gives her his employee details to her. What type of cover letter will Latha write?

32. Rahul spends 30 minutes everyday watching news. He writes down few sentences about what is said. What is he trying to do?

33. Ravi read job description which specified “Familiarity with MS office”. Should he have a

34. Question always end with a         .

35. Smith! Would you like playing cricket or football this evening? If Smith likes to play both how will he answer?            playing any of them

36. How should Tom tell other that he prefers teacher John is better than Jack?            teacher John is a better teacher than teacher Jack.

37. Most of the government job calls will be in        format

38. Receiver is a person who          the call.

39. When two or more people give their thoughts and view on a topic. It is         .

40. Job title is the name of       .

41. Mahesh and his team discussed about the steps to be followed to complete the project at the earliest. He was happy with the suggestions given by his teammates and granted to follow the same. How would he convey it?

42. Phone call has        phases

43.       questions gives clear indications of the information the person wants to know.

44. A introduction letter is a       .

45. Teacher Meena advised her students to write down 2 or 3 sentences when she explains the lesson. How does it help the students?

46. Emotions can be expressed through your       .

47. I adore’ phrase is used to express          of something.

48. We have to            for instructions in classroom

49. If you work in a large & popular company, what type of information is good to share about the workplace?

50. Rita had to attend a group discussion on behalf of her company. What is she supposed to do before the meeting?