ITI Employability Skills Second year MOCK TEST - 1

1. Raghav joined a new company after COVID. He is nervous about using the digital tablets provided at work. What should he do?

Complain to his manager

Ask his coworkers to
do all the digital work

Quit his job

Keep an open mind and ask his coworkers to teach him

2. Which of the following is considered appropriate workplace behavior?

Maintaining a clean workspace

Interrupting others during meetings

Talking loudly on the phone

Being late to work regularly

3. You are at work, and a coworker asks for your support/help with a task. How would you respond informally?

“Could you please submit a formal request via email?”

“Sure, I can help. What do you need?”

“I can help, but seriously, you don’t even know this much?
What’s the problem?”

“I am too busy right now. Ask someone else.”

4. Which section of the Skill India Digital Platform helps users find physical training centers nearby?

Skill Centres

Skill Courses

Job Exchange

Recommenda- tions

5. What does self-employment mean?

Working for a single employer

Receiving a fixed monthly salary

Working independently and earning directly from your work

Working part- time from home

6. Pooja is applying for a Motor Mechanics position in an automobile company. What should she include in her cover letter?

Salary expectations

Reasons why she is suitable for the role

Her hobbies
– cooking, gardening

Education details

7. How have workplaces changed after COVID?

All of the above

Flexible working hours

More focus on technology

Mix of in-person and at-home work

8. What is the main purpose of the Skill India Digital Platform?

To facilitate online learning and skill development

To offer offline training programs

To provide financial assistance for job seekers

To promote international job opportunities

9. Kalpana is migrating to Bangalore from Hubli for her new job. She has received the job offer letter. What should she do to migrate safely?

Buy gifts for her new neighbours

Always share her exact location on social media

Believe everything brokers say

Research about living in Bangalore

10. You have started a new job at a company. During lunch break, you notice some coworkers chatting. How would you start an informal conversation with them?

Ask about the TV shows/ sports they like to watch/ books they like to read or their weekend plans

Ignore them and have your meal

Introduce yourself formally and inquire about their roles in the company

Ask about their salary

11. Your team has completed a challenging project successfully. How should you celebrate the success?

Blame the group for any errors.

Thank everyone in your group for helping.

Don’t celebrate and start the next job.

Say you did everything and don’t praise others.

12. Raghav is applying for a job at a marketing firm. What will make his cover letter easy to read?

Dividing the
text into shorter paragraphs

Long descriptions

All of these

Increasing the font size

13. How can users access the Skill India Digital Platform?

Only through offline training centers

Through a specialized learning app

On computers, tablets, and phones

Only on a specific type of device

14. Irfan needs a job. How can he prepare for the future of work ?

Master internet skills

Learn making reels and TikTok videos

Avoid building professional relationships

Avoid learning new skills

15. What are some advantages of informal communication at the workplace?

Makes things more official at work

Creates a strict environment at work

Makes people talk less

Helps people work together better

16. Pranav is working on his resume. While reviewing his resume, what should Pranav keep in mind?

Check for spelling and grammar mistakes

Ensure that the information provided is correct

Highlight skills and qualifications
that match the job

All of these

17. What is a benefit of self-employment?

Limited control over your tasks

Fixed working hours

Directly earning from your work

Monthly salary payment

18. Which of the following is an example of self – employment?

Teaching subjects or skills as a personal tutor

Being a student at a university

Driving for a taxi company

Working full- time at a company

19. During a job interview, if you couldn’t hear or understand a question, what would you say?

“Hey, can you repeat that? I wasn’t paying attention.”

“Sorry! I didn’t understand.
Could you please repeat the question?”

“I am lost. Can you say it again?”

“Speak clearly and repeat the question.”

20. Which of the following are some informal situations within the workplace?

Waiting or walking in the lobby/hallways

Having a meal in the canteen/ cafeteria

Drinking water near the water cooler

All of these

21. Seema wants to become a gig worker. How can she find gig work opportunities?

Update her resume with her
qualifications and skills

Find a suitable Gig platform

All of these

Connect with friends, people she might know and groups in her community

22. Rohan loves photography and dreams of starting his own photography business. What should Rohan do to start his self-employment journey?

Start advertising his services without any planning

Buy the latest photography equipment, even if it is beyond his budget

Take random pictures and share them online

Learn more about photography and join a basic photography course

23. Which of the following are included in a resume?

Hobbies, favorite foods, and personal interests

Daily routine, favorite movies, and vacation plans

Contact information, educational details, skills and work experience

Childhood memories, dreams, and aspirations

24. Which option below describes a “gig” in the gig economy?

None of these

A typical 9-5 job

A specific task or project

A job with full- time hours and benefits

25. Imagine you want to learn about digital marketing. What should you do first on the Skill India Digital Platform
?

Explore the Skill Courses section

Enroll in any course available

None of these

Search for job opportunities

26. Mohammed needs a job. What types of resources can he find on the Skill India Digital Platform?

Only job listings

Only eBooks and reading materials

Courses, skill centers, job opportunities, and more

Financial services and government schemes

27. During a group project, one of your teammates is struggling to complete their assigned task. What should you do?

Ignore their struggle and focus on your own tasks

Criticize them for not being efficient

Complain to the teacher about their lack of contribution

Offer to help and support them to complete their task

28. What is formal communication?

All written communication

Talking with friends and family

Casual chatting on social media

Official communication following a set of rules

29. A helps gig workers find customers and provide services at a fixed charge.

school

platform/app

Netflix

bank

30. What is a common reason for people to migrate for work?

To learn new languages

To explore new places

To spend time with family

To find better job opportunities

31. What is “informal communication”?

Casual conversations outside of official work arrangements

Official communication following a set of rules

All verbal communication

Talking at official meetings

32. During a lunch break, Arjun overhears his coworkers gossiping about another coworker. What should Arjun do?

Listen to the gossip

Join the conversation and share his own opinion about the coworker

Tell another coworker about the gossip

Tell his coworkers that gossiping is inappropriate workplace behaviour

33. What is an example of formal written communication?

Sending a WhatsApp message

Writing an email to your manager

Texting a friend

Posting on social media platforms

34. Which of the following is a formal introduction in a job interview?

“Yo, I’m
Parmeet. Let’s get started!”

“Hi, I’m Parmeet. Thanks for having me!”

“Good morning/ afternoon. I
am Parmeet and I want to thank you for considering me for this role.”

“Hey there! I’m Parmeet, nice to meet you!”

35. Which of the following best describes the gig economy?

A system where workers have fixed work hours and locations

A system where workers are paid a fixed monthly salary

A system where employees work full-time for a single employer

A system where workers take on part-time or temporary jobs

36. Sultan is a skilled electrician. He is looking for platform based gig work that matches his skills.
Which of the following platforms would be most suitable for Sultan to find job opportunities?

Zoom for video calls

Uber for driving people

Urban Company for offering home repair services

Amazon for selling products online

37. Which of the following is NOT needed for teamwork?

Trust

Conflict and argument

Healthy communication

Division of work

38. Sneha plans to move to a different city for work. What things should she think about before making this decision?

If she can find a job that helps her learn and grow

If she can earn more money and save some too

All of these

How much it will cost to travel and live there

39. What is an important future workplace skill for employees?

Doing paperwork

Networking and relationship- building

Doing manual work

Planning holidays

40. Christy is working at her desk. Which of the following behaviors is inappropriate in the workplace?

Maintain a clean workspace

Tap repeatedly on the desk

Focus on tasks and avoid distractions from phone

Speak in a polite and clear manner

41. Which of the following actions by Aisha during the team meeting show appropriate workplace etiquette?

Chat with her coworkers about non-work things

Put her phone on silent mode and actively participate in the discussion

Interrupt the speaker to share her thoughts

Continuously check her phone and respond to messages

42. To apply for a job, what is the next step after making an impactful resume?

Sending the resume to the employer

Preparing for interview

Applying for the job

Writing an impressive cover letter

43. What does migrating for work mean?

Changing jobs within the same city

Working from home

Moving to a different place to find a job

Staying in the same place for work

44. What is workplace etiquette?

Casual behavior with colleagues

Everyday manners outside of work

None of these

Proper behavior in the workplace based on respect and professionalism

45. Rahul is moving to Qatar for work. What should he do to migrate safely?

Confirm his job before moving

All of these

Organize important documents and have a bank account for emergencies

Learn about the place and enroll in
safety training programs

46. Ravi is working on a project with two other teammates. Which of these make him a good team player?

Getting angry when others don’t listen

Thinking he can never make a mistake

Not listening to his teammates ideas and opinions

Sharing ideas to help the team work faster

47. How can you become self-employed?

All of these

Try your idea on a small scale

Use chats, local ads and ask friends to spread the word

Learn about the work, take small courses

48. Which is an example of being open to learning in the workplace?

Refusing to attend training sessions
to improve technology skills

Accepting and adapting to changes in work processes

Ignoring advancements in technology

Avoiding feedback from colleagues

49. Which of the following statements shows good teamwork?

Ignoring others’ ideas and opinions

Working together towards a common goal

Criticizing teammates’ efforts

Keeping all ideas to yourself

50. During a job interview, Ramesh is asked to describe his top three strengths. Which of the following responses shows good formal communication?

“I don’t know, I never really thought about it.”

“Uh, I guess I can do a little bit of everything.”

“I’m pretty good at a lot of things.”

“My top three skills are problem- solving, teamwork, and attention to detail.”